Information We Collect

We collect information from you when you register on our website, place an order, or interact with our services. The types of information we collect include:

• Personal Information: During account registration, we collect your email address and password.
• Purchase Information: When making a purchase, we collect additional details such as your name, address, and payment information.
• Incidental Information: We gather technical information like IP addresses, browser details, and browsing patterns to enhance your experience.

How We Use Your Information

The information we collect is used to:

• Enhance our website services and user experience
• Process and fulfill your product orders
• Customize your interactions with our platform
• Deliver relevant product and service information
• Detect and prevent fraudulent activities
• Communicate with you about your orders and account

Information Sharing

We do not rent, sell or otherwise trade in any information that we collect from our customers, without their consent.

However, we may share your information in the following circumstances:

• Third-party Service Providers: We may share information with trusted partners who assist us in operating our website and serving our customers.
• Business Transfers: In the event of a merger, acquisition, or business transfer, customer information may be transferred as part of the transaction.
• Legal Requirements: We may disclose information to governmental authorities if legally required or to comply with legal processes.
• Market Research: Anonymized data may be used for market research purposes to improve our services.

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our security measures include:

• Secure data transmission using encryption technologies
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of customer data

Important: You are responsible for maintaining the confidentiality of your account password. The company is not liable for any unauthorized access to your account resulting from compromised login credentials.

Your Rights

As our customer, you have the following rights regarding your personal information:

• Access and Modification: You can access, modify, or delete your profile information through your account settings.
• Data Deletion: You can request complete deletion of your personal data by contacting us at care@thepoonaayurveda.com.
• Communication Preferences: You can opt out of promotional communications while still receiving essential order-related messages.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and login status
• Analyze website usage patterns
• Provide personalized content and recommendations
• Improve website performance and functionality

You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality.

Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

Policy Updates

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our website after policy changes constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us: